Hacking Team

You are here: Home » About us

About us

Here in HackingTeam we believe that fighting crime should be easy: we provide effective, easy-to-use offensive technology to the worldwide law enforcement and intelligence communities. Technology must empower, not hinder.

 

Exclusively focused on offensive security, HackingTeam was founded in 2003. In 2004, we were the first to propose an offensive solution for cyber investigations, with such a strong reception that in 2007 we were venture backed. All the development is made in Milan, by a team of 50+ professionals focusing on all the aspects of offensive security, Our technology is used daily to fight crime in six continents.

 


News Release
March 10, 2015


HackingTeam Response to Citizen Lab Report of March 9, 2015

Citizen Lab, at the University of Toronto has published a report attempting to link Hacking Team technology to what the report alleges have been efforts by the government of Ethiopia to target journalists.  Citizen Lab released a similar report in February of 2014.

We cannot identify our clients since to do so could jeopardize ongoing law enforcement investigations. Obviously, clients require this confidentiality in order to conduct legitimate legal surveillance of suspects in cases of crime, terrorism or other illegal activity.

At any time that we become aware of allegations of abuse of our software, we investigate. Sometimes we find that our technology is not involved as alleged. Other times we may find that circumstances exist that cannot be disclosed or known to the person or agency making the allegations. In other cases we may find a use of our software that violates our agreement with clients.

We take appropriate action depending on what we can determine.  In cases where we find that an agency is misusing our technology, we can take a variety of actions up to and including suspending support for the system.

Of course, we take precautions with every client to assure that none abuses our system.

We have described the obligations we expect customers to abide by in our Customer Policy. We do our own evaluation before we agree to accept a client, and we consider the pubic record of a client at that time. In the past, we have declined to do business when we thought there was likely to be misuse our technology.  Should questions arise after we contract with a client, we then reevaluate the situation.  We take action when we believe it is warranted.

Our contracts include provisions consistent with our Customer Policy. Furthermore, the laws of the countries of our clients govern the use of our technology, and the Italian Economics Ministry under the Wassenaar protocols governs our sale of this technology.

We do not report the results of our investigation to the press or other groups, because we consider this to be an internal business matter.  Of course, we rely on the International community to enforce its standards for human rights protection.

We believe HackingTeam has gone further than any other company to address the concerns of human rights organizations and Citizen Lab not only through our own policies but also by complying with international standards including the Wassenaar Arrangement protocols.  No other company has agreed to this level of oversight for surveillance technologies.

 

For further information:

Eric Rabe
Chief Marketing and Communications Officer
Hacking Team
215-839-6639
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 


 

News Release
Feb. 25, 2015

 

HackingTeam Complies With Wassenaar Arrangement
Export Controls on Surveillance and Law Enforcement/
Intelligence Gathering Tools

 

Milan, Italy (Feb. 25, 2015)  Hacking Team, the world leader in providing state-of-the-art software tools for surveillance to law enforcement and intelligence agencies, said today it is complying fully with the export controls called for in the nineteenth Plenary meeting of the Wassenaar Arrangement.  No other company in the lawful surveillance industry has made this commitment.

These export controls are designed to assure that only appropriate governments or government agencies are able to use surveillance software and that the use of the software in no way threatens international or regional security or stability.

On January 1, 2015 , the European Union (E.U.) implemented the Wassenaar guidance and applicable dual use legislation.  Hacking Team instituted the new procedures immediately.

“We designed our system to be used to fight crime and terrorism and we want it to be used for that purpose,” said David Vincenzetti, CEO of Hacking Team.  “Criminals and terrorists around the world routinely use mobile phones, mobile devices, computers, and the Internet to commit horrific crimes and terrorism.  Without HT technology law enforcement is blind to this activity.”

“We are now the first in our industry to comply with these latest international laws, and we are doing so because we are committed to assuring that our products are not misused,” Vincenzetti said.

Under the procedures agreed to by Hacking Team and the Italian Ministry of Economic Development, HT will request from the Italian Government export authorization for its technologies.

Previous to this regulation, the company had already instituted internal controls and procedures to assure its software is not abused.  The Wassenaar protocols add additional insurance that Hacking Team technologies are only provided to and used by appropriate agencies and governments.

Since its founding, Hacking Team has recognized the power of its tools that allow law enforcement agencies to monitor computer traffic, mobile phone and other similar communications.  The company voluntarily instituted a customer policy published on the hackingteam.com website to assure that its tools were not abused.

Hacking Team has also committed to abiding by international black lists and other guidelines so that its surveillance system is not sold to states or state agencies that might abuse it.

For further information:

Eric Rabe
Chief Marketing and Communications Officer
Hacking Team
215-839-6639
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Hacking Team

Via della Moscova n.13
20121 - Milano
Italy
1997 Annapolis Exchange Parkway
Suite 300, Annapolis, MD 21401
U.S.A.
UOB Plaza 1
80 Raffles Place Level 35-25
Singapore 048624